Shipping & Delivery Policy
At Michael & Joanne Manchester, we aim to deliver every order as smoothly and reliably as possible. Below you’ll find all the information regarding our shipping and delivery process.
Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to follow your shipment.
Please note that processing times do not include delivery time.
Estimated Delivery Time
The estimated delivery time is 3–7 business days, depending on your location and local delivery conditions.
Please be aware that delivery times may occasionally be extended due to:
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busy periods
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customs procedures
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carrier-related delays
These circumstances are outside of our control, but we always aim to keep you informed where possible.
Shipping Method & Origin
Orders are shipped directly from our suppliers.
As a result, shipments may originate from outside the UK, and customs procedures or import duties may apply, depending on the destination country and local regulations.
Any applicable customs charges are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated and displayed clearly during checkout.
Costs may vary based on:
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destination
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order size and weight
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selected shipping method
Delivery Responsibility
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Once tracking information confirms that a parcel has been delivered to the address provided, responsibility transfers to the customer.
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Customers are responsible for ensuring that their delivery address is accurate and complete at the time of ordering.
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Any address corrections must be submitted within 24 hours of placing an order.
We cannot be held responsible for delays, loss or non-delivery caused by incorrect address details.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@michaelandjoanne.co.uk
Business name: Michael & Joanne Manchester