Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Michael & Joanne Manchester. By placing an order on our website, you agree to be bound by the terms outlined below.
1. Applicability
These Terms & Conditions apply to all orders, services and agreements entered into via the website of Michael & Joanne Manchester.
By completing a purchase, you confirm that you have read, understood and accepted these terms.
2. Product Information
We make every effort to ensure that all product descriptions, images and information on our website are accurate and up to date. However, minor inaccuracies, typographical errors or colour variations may occur.
Such errors do not constitute grounds for compensation or cancellation beyond the rights outlined in our Returns Policy.
3. Orders & Payment
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Orders are processed only after full payment has been received.
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Available payment methods may vary depending on your location.
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Customers are responsible for ensuring that their selected payment method is valid and authorised.
All payments are processed securely via third-party payment providers.
4. Order Processing & Delivery
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Processing time: 1–3 business days
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Estimated delivery time: 3–7 business days (depending on destination)
Orders are shipped directly from our suppliers. Delivery times are estimates and may vary due to external factors beyond our control.
5. Returns & Cancellations
Returns, refunds and cancellations are governed by our Returns Policy, which can be found on our website.
Please review this policy carefully before placing an order.
6. Liability
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Michael & Joanne Manchester is not responsible for loss or damage once an order has been marked as delivered by the carrier.
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Customers are responsible for providing a correct and complete delivery address.
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Address errors must be reported within 24 hours of placing an order.
We are not liable for delays caused by carriers, customs procedures or unforeseen circumstances.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos and designs, is the intellectual property of Michael & Joanne Manchester.
Any reproduction, distribution or use of this content without prior written permission is strictly prohibited.
8. Complaints Procedure
If you have a complaint or concern, please contact us via email:
Email: info@michaelandjoanne.co.uk
We aim to respond to all enquiries within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts.